お客様レビュー

充電ができませんでした。

違う商品を送られてきた上に買ったはずの商品が次の日には値段が入れ変わっていた。対応が遅すぎる。

Brought a s21 for my daughter. Being the good condition option we were expecting a few scratches on the body and screen, to our surprise it was in perfect condition. The battery was dead when it first arrived which we liked so we could fully charge it right from the start. It holds battery well. She only has to charge it every second day and is on it quite a bit, as with any teenager. Delivery was also really quick. Came within two days of ordering. We will definitely be buying from here again for future phones and maybe other products.

I am extremely dissatisfied with the service I received from your company regarding the purchase of my phone. The quality of the product did not meet my expectations, and the customer service was unhelpful when I tried to address my concerns. Additionally, your company refuses to refund me for the protective accessories I purchased for the phone, which are now useless since I had to buy a new phone from another company due to the lack of trust generated by your treatment. I expected a much better experience and I am disappointed with how you handle your customers. I will not be recommending your company to others.

did not recieve what I ordered, seems to be a scam company https://au.trustpilot.com/review/backmarket.com.au?sort=recency&stars=1

Awful Im waiting for the order almost 2 weeks because the address was CORRECT and the store put the wrong address for the delivery and I'll have to do the payment without the product. Horrible